Uhlelo lokumisa (suspension system) lungesinye sezingxenye ezibaluleke kakhulu kunoma imuphi umoto wabagibeli, njengoba lisebenza njengesixhumanisi esibalulekile phakathi kwe-chassis nendawo yomgwaqo. Uhlelo lokumisa lwemoto yabagibeli olwakhiwe kahle alwenzi nje ukumunca amagagasi nokudlidliza; lunquma ngokuyisisekelo indlela imoto eziphatha ngayo lapho ijika, ibhuleka, futhi ishesha. Lapho onjiniyela bekhuluma ngokunethezeka kokugibela, babhekisela emandleni ohlelo lokumisa okuhlukanisa abagibeli ezinkingeni zomgwaqo, kuyilapho ukuphatha kwemoto (vehicle handling) kuchaza indlela imoto ephendula ngayo ngokuthembekile nangokuphephile emiyalweni yomshayeli. Lezi zinhloso ezimbili zivame ukuphikisana, yingakho ukuklama uhlelo lokumisa oluyinkimbinkimbi kudinga ubuchwepheshe obujulile ku-kinematics, isayensi yezinto zokwakha, nobunjiniyela bamanzi. Abashayeli banamuhla balindela ukuthi izimoto zabo zihambe kahle emgwaqweni omubi kuyilapho zihlala zisabela ngokushesha ngesikhathi sokuphuthuma, futhi uhlelo lokumisa olusezingeni eliphezulu kuphela olungakwazi ukuletha lokhu kulinganisela okubucayi. Ngaphezu kwalokho, uhlelo lokumisa luthinta ngqo ukuma kwendawo yokuthintana kwamasondo (tire contact patch geometry), okulawula amabanga okubhuleka, ukubamba emgwaqweni omanzi, nokuphepha okusebenzayo jikelele. Kokubili kubakhiqizi nabaqhubi bezimoto, ukutshala imali ohlelweni lokumisa lwemoto yabagibeli olusezingeni eliphezulu akukona ukuzikhethela—kuyisidingo esiyisisekelo sokwakha izimoto ezihlangabezana nezindinganiso zomthetho kanye nokulindelwe ngamakhasimende.

I-Hebei Haozhen Auto Parts Co., Ltd. izibonakalise njengomhlinzeki othembekile futhi osungulayo embonini yezingxenye zezimoto emhlabeni wonke, inobuchwepheshe obukhethekile ezingxenyeni zokumisa izimoto zabagibeli. Ukuzibophezela kwenkampani ekhwalithini kuqala ngokuqonda okujulile ukuthi ingxenye ngayinye yokumisa kufanele ihlangane noma yeqe imininingwane yomkhiqizi wempahla yokuqala ukuze kuqinisekiswe ukuphepha nokusebenza kahle. I-Hebei Haozhen inikeza insiza enikelwe kumakhasimende ngamunye, okusho ukuthi noma ungumkhandi omkhulu wezimoto noma umsabalalisi okhethekile wemakethe yangemva, uthola ukwesekwa kobunjiniyela okwenziwe ngokwakho kanye nokuxhumana okusheshayo kuyo yonke inqubo yokuthenga. Ukufinyelela kwenkampani emhlabeni wonke kuhlanganisa cishe zonke izifunda ezinkulu zokukhiqiza izimoto, ihlinzeka ngezixazululo zokumisa izimoto zabakhiqizi baseYurophu abanjenge-BMW, i-Mercedes-Benz, i-Volvo, ne-Porsche, kanye nabakhiqizi baseJapane abafana ne-Honda, i-Mitsubishi, i-Nissan, ne-Toyota. Izinkampani ezinkulu zaseKorea i-Hyundai ne-Kia nazo zithembele ezingxenyeni ezivela e-Hebei Haozhen, kanye nezimpawu zaseMelika ezifana ne-Chevrolet ne-Buick, okukhombisa ukuguquguquka kwenkampani ezimisweni ezahlukene zobunjiniyela namazinga ekhwalithi. Lokhu kuhlangenwe nakho okubanzi kunikeza i-Hebei Haozhen umbono ongajwayelekile wokuthi izinhlobo ezahlukene zokumisa zisebenza kanjani ngaphansi kwezimo zemigwaqo ezahlukene, izimo zezulu, namasiko okushayela emhlabeni wonke. Ukuze uthole ulwazi olwengeziwe ngomlando wenkampani kanye nezimiso eziyisisekelo, vakashela i-Mayelana Nathi ikhasi, elichaza imigomo nemilando yenkampani ethuthukayo.

Uhambo lohlelo ngalunye lokumisa izimoto zabagibeli eHebei Haozhen luqala ngesigaba esiqinile sokuklama nokuthuthukisa esibeka phambili ukwenza ngokwezifiso kunokuba kube nezixazululo ezifana nazo zonke. Esikhundleni sokunikeza izingxenye ezijwayelekile zokumisa, ithimba lobunjiniyela lenkampani lisebenza eduze nekhasimende ngalinye ukuze liqonde imingcele ethile yemoto, izici ezihlosiwe zokugibela, kanye nezithiyo zesabelomali ngaphambi kokuphakamisa ukwakheka kokumisa okwenziwe ngokwezifiso. Amathuluzi athuthukile okuklama ngosizo lwekhompyutha kanye nokulingiswa kokuhlaziya izinto ezinomkhawulo (finite element analysis) avumela onjiniyela ukuthi babikezele ukuthi ingxenye ngayinye yokulawula, isipringi, kanye ne-damper izoziphatha kanjani ngaphansi kwemithwalo yangempela emhlabeni ngaphambi kokuba insimbi inqunywe noma ihlanganiswe. Le ndlela eqhutshwa ukulingiswa inciphisa kakhulu izindleko zokwenza amaphrothothayiphu kanye nezikhathi zokuhola zokuthuthukisa, ngenkathi ngesikhathi esifanayo ithuthukisa ukwethembeka nokusebenza komkhiqizo wokugcina. Onjiniyela beHebei Haozhen banaka kakhulu ukusebenzisana phakathi kwejometri yokumisa kanye nokuguquguquka kwemoto, baqinisekisa ukuthi ama-camber curves, ama-toe paths, kanye nokufuduka kwesikhungo sokugingqika (roll center migration) kuthuthukiswa kokubili ukushayela kwansuku zonke kanye nezimo eziyinselele zokusingatha. Kungakhathaliseki ukuthi iphrojekthi idinga ukwakheka kwe-MacPherson strut yesedani elincane noma ukuhlelwa okuzimele okunezixhumanisi eziningi (multi-link independent arrangement) se-SUV enethezekile, ithimba lokuklama linobubanzi bobuchwepheshe bokuletha isixazululo esihlangabezana noma esedlula amazinga empahla yokuqala. InkampaniIkhaya ikhasi linikeza umbono ojwayelekile wemikhiqizo evezwayo kanye nenqubo yokubuza eqala yonke iphrojekthi yokuthuthukisa eyenziwe ngokwezifiso.

Uma umklamo usuqediwe futhi uqinisekisiwe ngokusebenzisa ukulingisa, iHebei Haozhen idlulela esigabeni sokukhiqiza, lapho ukunemba nokuphindaphinda kuyizinga elingaxoxiswana elilawula zonke izinyathelo zokukhiqiza. Inkampani isebenzisa imigqa yokukhiqiza yesimanje efakwe izikhungo zokwenza izinto ezinomshini ezilawulwa ngekhompyutha, iziteshi zokushisela ezirobhothi, kanye nezindawo zokuhlanganisa eziautomated eziqinisekisa ukuthi ingxenye ngayinye yokumisa ikhiqizwa ngokubekezelela okukalwa ngama-micron. Izinto zokusetshenziswa, kusukela ezinsimbi eziqinile ezi-alloy ezinamandla amakhulu kuya kuma-polymers athuthukile nama-elastomers, zitholwa kubathengisi abaqinisekisiwe futhi zihlolwe ngaphambi kokuthi noma yiluphi uhlelo lokukhiqiza luqale. Kukho konke ukukhiqiza, amaphoyinti okulawula ikhwalithi angenhla aqapha ubukhulu obubalulekile, ubulukhuni bezinto, ukuphela kwendawo, kanye nobuqotho be-weld, ebamba noma yikuphi ukuphambuka kumthetho ngaphambi kokuthi kudlulele emgqeni wokuhlanganisa. Izingxenye eziqediwe zihlolwa ngenqwaba yezivivinyo zokuqinisekisa okuhlanganisa ukuhlolwa kokukhathala kwempilo, ukuhlolwa kokumelana nokugqwala, kanye nokuqinisekiswa kobukhulu kusetshenziswa imishini yokulinganisa ehlanganisayo. Lokhu kunaka okukhulu kwekhwalithi akukhona nje ukuhlangabezana nezidingo zokuqinisekisa; kumayelana nokuqinisekisa ukuthi yonke ingalo yokulawula, isihlalo se-spring, kanye ne-bushing ephuma endaweni yefekthri izosebenza ngokuthembekile amakhulukhulu ezinkulungwane zamakhilomitha isebenza. Ikhathalogi yemikhiqizo ephelele yeHebei Haozhen, ehlanganisa izingxenye zokumisa kanye nezokubhuleka, ingahlolwa ku-Products10 ikhasi, elibonisa ububanzi bezingxenye zezimoto ezitholakalayo.

Ukuqonda kahle ukwakheka kwe-suspension kubalulekile ukuze ukhethe isixazululo esifanele senkundla yemoto ethile, futhi i-Hebei Haozhen ikhiqiza izingxenye zezinhlobo ezinkulu ze-suspension. Izinhlelo ze-suspension ezingazimele, ezivame ukutholakala emalolini asindayo nakwezinye izimoto ezindala zabagibeli, zisebenzisa i-ekseli eqinile exhuma amasondo womabili ku-ekseli, okwenza ukwakhiwa kube lula kodwa kukhawulela ukunyakaza kwamasondo ngokuzimela. Izinhlelo ze-suspension ezizimele zivumela isondo ngalinye ukuba linyakaze ngokuqondile ngaphandle kokuthinta ngqo isondo eliphambene, okuholela ekunethezekeni okuphezulu kokugibela nasekuphathweni kwemoto okungcono, yingakho zihamba phambili ezimotweni zesimanje zabagibeli kusukela kuma-hatchback amancane kuya kuma-sedan kanethezeka aphelele. Imiklamo ye-suspension engazimele ngokwengxenye inikeza isivumelwano phakathi kwalezi ezimbili, isebenzisa i-torsion beam noma i-twist-beam axle enikeza izinga elithile lokuzimela ngenkathi igcina ukusebenza kahle kwezindleko nokusebenza kahle kwezimoto ezingenela kanye nezingxenyana. Uhlobo ngalunye lwe-suspension ludinga izingxenye eziklanywe ngokukhethekile—ama-control arms anama-geometry ahlukene, ama-springs anezinga lokunwebeka elihleliwe, nama-shock absorbers anezici zokumanzisa ezilinganiswe ngokunembile—ukuze kuzuzwe ukulinganisela okuhlosiwe kokunethezeka nokulawula. Onjiniyela be-Hebei Haozhen bahlola izici ezinjengesisindo semoto, ukusetshenziswa okuhlosiwe, imakethe eqondiwe, nezindleko zokukhiqiza ukuze batuswe ukwakheka kwe-suspension okuhle kakhulu kusetshenziswa oluthile lwekhasimende ngalinye. Ulwazi lwenkampani olusuka ezinkundleni zezimoto zaseYurophu, eJapane, eKorea, naseMelika luchaza ukuthi baqongelele ulwazi oluyigugu olunqamula izinkundla mayelana nokuthi izinhlobo ezahlukene ze-suspension zisebenza kanjani ngaphansi kwezimo ezahlukene zokushayela emhlabeni wonke.

Uhlelo lokumisa izimoto luhlanganisa izingxenye ezibalulekile ezimbalwa ezisebenza ndawonye ukuletha izici ezifiselekayo zokuhamba nokulawula, futhi i-Hebei Haozhen ikhiqiza ngqo ngqo ngokunemba nokungaguquguquki. Izandla zokulawula, ezaziwa nangokuthi ama-A-arms noma ama-wishbones, yizixhumanisi zesakhiwo ezixhuma isondo emgqeni wemoto ngenkathi zilawula indlela isondo elihamba ngayo lapho lihamba ebangeni lalo lokuhamba. Lezi zingxenye kufanele zimelane nemithwalo emikhulu ejikelezayo ngenkathi zigcina ubudlelwano obunembile bejometri, yingakho i-Hebei Haozhen isebenzisa insimbi eqinile ebunjiwe noma egxishiwe kanye nama-alloys e-aluminium, kuye ngesisindo kanye nezinhloso zokusebenza zohlelo. Iziphethu zekhoyili zigcina futhi zikhulule amandla njengoba uhlelo lokumisa luhamba, zisekela isisindo semoto ngenkathi zimunca imithelela evela ezingxenyeni ezingalingani zomgwaqo, futhi amazinga azo eziphethu akhethwa ngokucophelela ukuze afane nokusabalalisa kwesisindo semoto kanye nemvamisa yokuhamba efiselekayo. Ama-shock absorbers, noma ama-dampers, alawula ukuzungeza kweziphethu ngokuguqula amandla e-kinetic abe ukushisa ngokusebenzisa ukumelana kwe-hydraulic, futhi izici zawo zokuvula zinquma ukuthi uhlelo lokumisa lusabela kanjani ekugwemeni komzimba okunemvamisa ephansi kanye nomsindo womgwaqo onemvamisa ephezulu. Izingxenye ezengeziwe ezinjengezinti zokuzinzisa, ama-bushings, amajoyinti ebhola, kanye nezisekelo ze-strut konke kunomthelela ekuziphatheni nasekuqineni kohlelo lokumisa, futhi ngayinye yakhelwe ngokunaka okufanayo ekukhetheni izinto zokusebenza nasekunembeni kokukhiqiza. Ukuze uthole ukubuka okujulile kohla lwezingxenye zezimoto ezitholakalayo,Imikhiqizo ikhasi linikeza ikhathalogi ebanzi ehlelwe ngezinhlelo zemoto ezihlanganisa ukumiswa, amabhuleki, nezingxenye zenjini.

Ngaphezu kobuhle nobuchwepheshe bokukhiqiza, i-Hebei Haozhen iyehlukanisa ngokuzibophezela kwayo ekulethweni ngesikhathi nangensiza egxile kumakhasimende enqala ngale kokuthengisa kokuqala. Inkampani iyaqonda ukuthi ukuma komkhiqizo okubangelwa ukulethwa kwezingxenye sekwephuzile kungabiza izinkampani zezimoto izinkulungwane zamadola ngehora, yingakho ukuhlela ukuthuthwa kwempahla nokuphathwa kwempahla kuthathwa ngokucophelela okufanayo nokuklanywa komkhiqizo. Iklayenti ngalinye linikezwa umphathi we-akhawunti ozinikele osebenza njengendawo eyodwa yokuxhumana ukuze kulandelelwe ama-oda, imibuzo yezobuchwepheshe, nokusekelwa ngemva kokuthengisa, okuqinisekisa ukuthi ukuxhumana kucacile, kuphendula ngokushesha, futhi kwenziwa ngokomuntu siqu. Inethiwekhi yezinto zokuthutha zomhlaba wonke ye-Hebei Haozhen inika amandla ukuthunyelwa ngempumelelo kumakhasimende kulo lonke elaseYurophu, e-Asia, naseMelika, ngamalungiselelo okugcina impahla nokusabalalisa anciphisa izikhathi zokuhamba futhi anciphise ubungozi bokuphazamiseka kochungechunge lokuhlinzeka. Ukusebenza kwenkampani emikhiqizweni yaseYurophu efaka i-BMW, i-Mercedes-Benz, i-Volvo, ne-Porsche kukhombisa ikhono layo lokuhlangabezana namazinga aqinile ezimboni zezimoto zaseJalimane naseScandinavia. Ngokufanayo, ukusebenza kwayo nabakhiqizi baseJapane abanjengoHonda, Nissan, Toyota, neMitsubishi, imikhiqizo yaseKorea iHyundai neKia, kanye nezimpawu zaseMelika iChevrolet neBuick kukhombisa ukuguquguquka kokujwayela izinqubo zobunjiniyela nezokukhiqiza ezinhlakeni ezahlukene zezinga lesifunda. Kunoma imiphi imibuzo mayelana nezixazululo ezenziwe ngokwezifiso zokumiswa noma ukucela isilinganiso,Xhumana Nathi ikhasi linikeza indlela eqondile yokuqala inqubo yokubonisana nethimba le-Hebei Haozhen.

Ukukhetha umlingani ofanele wezidingo zakho zesistimu yokumisa imoto yabagibeli kuyisinqumo esinamasu esithinta ukusebenza kwemoto, ukwaneliseka kwamakhasimende, kanye nezindleko zokusebenza zesikhathi eside. I-Hebei Haozhen Auto Parts Co., Ltd. ihlanganisa amakhono aphelele okuklama nokuthuthukisa, ukukhiqiza ngokunemba, ukulawulwa kwekhwalithi okuqinile, kanye nenethiwekhi yesevisi yomhlaba wonke ukuze ilethe izixazululo zokumisa ezihlangabezana namazinga afunwayo emboni yezimoto yanamuhla. Kusukela emcabangweni wokuqala ngokusebenzisa ukulingiswa, ukukhiqiza, nokulethwa kokugcina, onjiniyela benkampani namathimba okukhiqiza basebenzisana ngekhasimende ngalinye ukuze baqinisekise ukuthi ingxenye ngayinye isebenza ngendlela ehlosiwe. Ububanzi bolwazi emapulatifomu ezimoto zaseYurophu, eJapane, eKorea, naseMelika buhlinzeka ngesisekelo esingenakuqhathaniswa sokuxazulula izinselele eziyinkimbinkimbi zokumisa ezingxenyeni ezahlukene zemakethe. Ngokuhlanganisa ubuchwepheshe obuchwepheshile nesevisi yomuntu siqu kanye nokuthuthwa kwempahla okuthembekile, i-Hebei Haozhen izuze idumela layo njengomhlinzeki othembekile wezingxenye zokumisa izimoto zabagibeli emhlabeni wonke. Kubakhiqizi bezimoto abafuna umlingani wokumisa oqonda uhambo lonke kusukela ekuklanyweni kuya ekulethweni, i-Hebei Haozhen inikeza amakhono, ulwazi, nokuzibophezela okudingekayo ukuze iphumelele emakethe yanamuhla enokuncintisana.

Uhlelo lokumiswa kwemoto yabagibeli luyinethiwekhi yezingxenye, okuhlanganisa izingalo zokulawula, iziphethu, ama-shock absorber, kanye nezixhumanisi, ezixhuma umzimba wemoto emasondweni ayo. Lidlala indima ebalulekile ekumunceni imithelela yomgwaqo, ukugcina ukuthintana kwamasondo nendawo yomgwaqo, kanye nokuqinisekisa ukunethezeka kokugibela nokusingathwa kwemoto. Ngaphandle kohlelo lokumiswa olusebenza kahle, imoto ibingeke inethezeke ukuyishayela futhi ingaphephile ukuyisebenzisa ngejubane eliphezulu.

Kunezigaba ezintathu eziyinhloko zezinhlelo zokuswayipha izimoto zabagibeli: ezingaxhunyiwe (i-axle eqinile), ezizimele, nezingaxhunyiwe kancane. Ukuswayipha okuzimele kuvumela isondo ngalinye ukuthi lihambe ngokuzimela ukuze kube nokunethezeka nokulawula okuhle, kuyilapho izinhlelo ezingaxhunyiwe zisebenzisa i-axle eqinile exhumanisa amasondo womabili. Imiklamo engaxhunyiwe kancane, njengama-torsion beam axle, inikeza ibhalansi phakathi kwezindleko, ukupakishwa, nokusebenza kwezimoto eziningi eziphakathi nendawo.

Izimpawu ezivamile ezibonisa ukuthi isistimu yokumiswa yemoto idinga ukunakwa zihlanganisa ukugxuma ngokweqile ngemuva kokushayisa emgqonyeni, ukuguga okungalingani kwamathayi, ukudonsela ohlangothini olulodwa ngenkathi ushayela, umsindo wokungqongqoza noma wokukhala lapho udlula ezindaweni ezingezinhle, kanye nokwehla okuphawulekayo ekunethezekeni kokugibela noma ekuzinzeni kokuphatha imoto. Uma ubona noma yiziphi zalezi zimpawu, kuyelulekwa ukuthi ama-control arms, ama-shock absorbers, nama-bushings ahlolwe uchwepheshe wezobuchwepheshe.

I-Control arms ayizixhumanisi zesakhiwo ezixhuma i-wheel hub nohlaka lwemoto futhi zilawula indlela yokuhamba kwesondo ngesikhathi i-suspension ihamba, kuyilapho ama-shock absorber (ama-damper) elawula ukugxuma kwama-spring ngokuguqula amandla e-kinetic abe ukushisa. Zombili ziyizingxenye ezibalulekile zohlelo lwe-suspension yemoto yabagibeli, kodwa zisebenza imisebenzi ehluke ngokuyisisekelo: i-control arms inikeza umhlahlandlela we-geometric, kanti ama-shock absorber alawula ukunyakaza.

I-Hebei Haozhen Auto Parts Co., Ltd. ihlinzeka ngezingxenye zokumiswa kwezimoto zabagibeli ezinhlobonhlobo zemikhiqizo yomhlaba wonke, okuhlanganisa abakhiqizi baseYurophu abafana ne-BMW, i-Mercedes-Benz, i-Volvo, ne-Porsche, imikhiqizo yaseJapane efana ne-Honda, i-Nissan, i-Toyota, ne-Mitsubishi, abakhiqizi baseKorea i-Hyundai ne-Kia, kanye nemikhiqizo yaseMelika efana ne-Chevrolet ne-Buick. Lokhu kuhlanganisa okubanzi kukhombisa ubuchwepheshe benkampani obuhlukahlukene ezinkundleni zezimoto ezahlukene namazinga ekhwalithi.

Yebo, i-Hebei Haozhen igxile ezixazululweni ezenziwe ngokwezidingo zomakhenikhi wezimoto zabathengi, ngokuya ngemilinganiselo yemoto, izinhloso zokusebenza, kanye nezithiyo zesabelomali. Ithimba lobunjiniyela lenkampani lisebenzisa amathuluzi athuthukile okulingisa ukuze liklame izingxenye ezinjengezintambo zokulawula, izipringi, kanye nama-shock absorber ahlangabezana nezidingo eziqondile, linikeze ukwesekwa umuntu ngamunye kuyo yonke inqubo yokuthuthukisa kusukela emcabangweni kuze kufike ekulethweni.

I-Hebei Haozhen isebenzisa ukulawulwa kwekhwalithi okuqinile esigabeni ngasinye sokukhiqiza, okuhlanganisa ukuhlolwa kwezinto ezingenayo, ukuhlolwa kobukhulu ngesikhathi sokukhiqiza, ukuhlolwa kobuqotho be-weld, kanye nokuqinisekiswa kokugcina ngokuhlolwa kokukhathala nokuhlolwa kokumelana nokugqwala. Ingxenye ngayinye yokumiswa yemoto yabagibeli ikhiqizwa ngokubekezelela okuqinile kusetshenziswa i-CNC machining kanye nokuhlanganiswa kwe-robotic, okuqinisekisa ikhwalithi engaguquki kuwo wonke amabhachi okukhiqiza.

Isistimu yokumiswa yemoto yabagibeli ithinta ngqo ukuphathwa kwemoto ngokulawula ukuma kwendawo yokuthintana namathayi ngesikhathi sokujika, ukubhuleka, nokusheshisa. Ukumiswa okuklanywe kahle okunezintambo zokulawula, izipringi, nezithambisi zokushaqeka ezifanisiwe kuqinisekisa ukusabela okuqagelwayo ekuphathweni, ukubhuleka okuzinzile, nokudonsa okuhle kakhulu. Ngokuphambene, ukumiswa okugugile noma okungaklanywanga kahle kungaphazamisa ukuphepha okusebenzayo ngokunciphisa ukubamba kwamathayi nokwandisa amabanga okuma.

Isikhathi sokuhambisa izingxenye zokumisa izimoto zabagibeli ngokwezifiso sincike ebunkimbinkimbeni bomklamo, ukutholakala kwezinto zokusebenza, kanye nenani le-oda. I-Hebei Haozhen isebenza eduze nekhasimende ngalinye ukusungula isikhathi esingokoqobo ngesikhathi sokubonisana kokuqala, isebenzisa izinqubo zokukhiqiza eziphumelelayo kanye nezinto zokuthutha ezinikezelwe ukuze iqinisekise ukulethwa ngesikhathi. Amakhasimende anikezwa umphathi we-akhawunti ozinikele onikeza izibuyekezo ezijwayelekile mayelana nenqubo yokukhiqiza nokuthutha.

Ukuze ucele isilinganiso sezindleko zezingxenye zohlelo lokumisa izimoto zabagibeli, ungavakashela ikhasi elithi Xhumana Nathi kuwebhusayithi ye-Hebei Haozhen bese uthumela umbuzo wakho ngefomu eliku-inthanethi, ufake imininingwane mayelana nomklamo wemoto, izingxenye ezidingekayo, kanye nenani elilinganiselwe. Umphathi we-akhawunti ozinikele uzophendula ngokushesha ukuze axoxe ngezidingo zakho futhi anikeze isilinganiso esenziwe ngokwezidingo zakho ezithile kanye nezidingo zokulethwa.